Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (603) 448-9700 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Dan and Wendy Fisher

Bob, we love you and we love our Bluestar! I just wanted to let you know how happy we are, deliriously so. Everything we've cooked on or in it has been so much better than we were ever able to manage on all the ranges we've cooked with for 35 years! We keep saying, "Oh that's what this dish was meant to be."

Darlene Bailey

My new Bluestar range is a delight to use! I've made a lot of great meals and pastries for my family, friends and clients. The cooktop is a dream, the oven browns evenly & bakes with precision, and the infared broiler seals in the juices on meat, fish and poultry. I feel like I could open a farm slow food restaurant! Thank you Bob and everyone at the Cabinetencounter!

John and Nancy Lapoint

John and Nancy Lapoint testimonial

By Rosie


Thanks for a great kitchen! I (we) love it. Also, thanks for the way you handled everything. Really appreciate it!


By Judy & Joseph Phillips


Thanks again for your help with the appliances, your follow-up and customer service orientation. Your showroom is lovely. Your products and commitment to service really convinced us to have our kitchen done by your team.

Katie was the first person I spoke with when I called re: dishwashers. She was very professional, helpful, kind and patient. These are qualities we value very much. Her design expertise and product knowledge is excellent, and we appreciate her attention to all the details for our new kitchen.

Judy & Joseph Phillips

Doc & Shirley

My 15 year old Amana gas range finally died, and this put me in the market for a new range. I'm not remodeling the kitchen so I'm sticking with a 30" unit, but I wanted a more powerful unit. I checked with a local appliance retailer in Laconia and they had a large number of units to choose from, but none of them were live. Same thing at "Big Orange" and "Big Blue". I was really interested in running the unit to make sure I was spending a large amount of money on the right range for me. I heard through the grapevine of an appliance retailer in Lebanon who had his demo units live. I called "The Cabinet Encounter", spoke with Bob, and I set up an appointment to come out and try out a Thermador, which I'd heard great things about. When I arrived, I found out that he not only had a Thermador range live, he also had American range, Bertazoni, and something called Bluestar, which I'd never heard of. I tried them all, and I was amazed at the Bluestar.

The Bluestar is made in Pennsylvania by a company that's been making stoves for over 100 years. It's an open burner, meaning that there is no "pan" under the burner and no cap to distribute the flame; the flame comes directly from a cast iron burner. It looks like it came out of a restaurant kitchen. The top of the range is built like a Russian tank. The grates remove for easy cleaning. There are removable drip trays that can be run through the dish washer. A quart of water that took over ten minutes to boil on my old Amana came to a rolling boil in less than 6 minutes. Long story short, I ordered a Bluestar.

When it arrived Bob's guys delivered it to me and set it in place. My gas-guy hooked it up, and I was up and running. A few days later Bob came out to the house (60 miles from his shop) and fine-tuned a couple of things, notably the igniters and the air regulator on the left hand 21,000 BTU burner. There was nothing WRONG; I didn't call him to come and take a look at it, he told me that he makes a house call to fine-tune EVERY Bluestar he sells. For me, I couldn't be happier with Bluestar or The Cabinet Encounter. You may not have heard of Bluestar yet, but you will.

Doc & Shirley,
Canterbury, NH

Chuck & Maiti Eagle

Chuck & Maiti Eagle testimonial

By Linda D.

Service - above excellent!!! Katie is a super rep.

By Hochrieter

Love our cabinets! Service was exceptional!

By Carol & Jonathan

We are really pleased with how smoothly and quickly the installation went, involving both the new floor as well as all the cabinets, appliances, and plumbing and wiring connections. This was due to your good thorough knowledge and experienced planning and to Craig's versatility and fine skills. You even talked me out of my ideas on laying out the kitchen differently, and over the years few people besides you have ever been able to get me to change my mind on things like that. We are very happy with how it all turned out--a run-of-the-mill, low-quality, and worn-out kitchen has become a delightful, beautiful, bright kitchen, which is a pleasure to work in, to look at, and even just to be in.

Thank you very much, Katie. You are a consummate expert and a pleasure to work with.

All the Best,
Carol & Jonathan

By Nancy

I sought you out for your expertise and creativity, all of which I have found in abundance. Little did I know how much I would need your savvy perspective and the calm voice of sweet reason you have brought to the whole process.

By Roger & Ellen

Upon the successful completion of our kitchen renovation, I wish to compliment the two individuals that we had direct contact with throughout the process.

The comfort level that Katie establishes is maintained the entire time. The interest and concern for our satisfaction is genuine. Questions and issues were addressed immediately with compassion and a high level of professional integrity. She did not try to sell us. Her subtle suggestions (gentle nudging) will be appreciated years from now.

The installation of the cabinets and appliances was no small task given the room's condition and dimensions. Craig took it all in stride and made it look easy. That level of confidence is the measure of a true craftsman. He also established a comfort level and explanations were done with ease and respect.

This is a people business and these two individuals certainly earned our respect.

Roger & Ellen

By Judy & Jim

When Tim and I decided to redo our countertops we went everywhere in the Upper Valley and then some. I pass by The Cabinet en-Counter all the time but thought they would be expensive. Because I was frustrated by everyone else, I decided to go in. Bottom line, we got the best price, personal attention, and great service.

By Peter & Jane, New London

My wife and I perused many kitchen showrooms over some considerable time before making our decision and that final choice was without doubt, an easy one to make :- The Cabinet Encounter!

Not only did The Cabinet Encounter have a great selection to choose from, prices were very cost-competive and their professional execution was nothing short of superb!

What also stood out for us is that they did what they said they would do and they did it well, professionally and with a warmth that made you feel part of the family.

We are completely convinced too, that Bob has a great asset in Katie Farrell (Kitchen Katie as we have come to call her). She is the consumate professional with an unbelievable personality that simply radiates and fills the room: warm, friendly, approachable as well as talented and experienced.

She listens to your needs and is quick to provide solutions to any challenges with ease, informality and raw enthusiam that cannot be learned in any textbook.

As a designer myself, I am all too aware that being a good listener to what the client wants is essential. What makes Katie special is that she absolutely loves her work with a passion and enthusiasm!

I would have her on my team in an instant... she is a natural!

Well done, Katie, well done Bob, well done The Cabinet Encounter!

Hope this helps Katie - just telling it like it is!

Have a warm weekend girl and do stay in touch! All the best to Bob too!

Warm regards,
Peter & Jane

By Barbara A

Great, great, great - Love the quality, service was fine. Waited 40 years to get them - WE LOVE OUR CABINETS!

By Bill K.

Service was excellent. We are delighted with our new cabinets.

By Brenda

To Whom It May Concern,

I would like to highly recommend Katie Farrell as a kitchen design specialist. She oversaw the redesign of my kitchen three years ago and I have been very pleased with it ever since. At the time I was under a time constraint and, as Katie promised, the project was completed in six weeks.

Katie is a positive, enthusiastic woman with a terrific design sense. She takes initiative and in my case, suggested creative solutions to problems that my space presented.

Katie kept the project within my budget and did not push me to spend on extra items beyond it, or more expensive items. She presented the pros and cons of various products and was knowledgeable about products. When she had questions she was not averse to asking her boss about the technicalities of products or doing further research on them. She recommended and excellent carpenter and worked with him well throughout the project. Kathie told me exactly how to coordinate subcontractors (I used my own electrician, plumber and gas company) in terms of the timetable of the deliveries of the appliances.

I think Katie will be successful in any kind of design career and her people skills are excellent.

By Julie

Hi Clint,

I had a great experience working with Clint at the Cabinet En-Counter. He was friendly, informative and very responsive. My kitchen looks beautiful!

By Chris, Woodstock

Dear Bob,

I wanted to provide you with some feedback from my recent cabinet purchase from your company. I was impressed by the selection of cabinets you offer but more importantly your service was impeccable. Katie is very knowledgeable and truly understood our needs. From design process right through after sale follow-up, her service was timely, professional and made the experience most enjoyable.

Thanks to you and your team for your great work.


By Eric & Victoria, Etna

Dear Bob & Nancy,

I just wanted you to know what a pleasure it has been working with Cabinet en-Counter and especially Katie on our new house project. Katie was such a delight to work with and was there from the initial design stages to the final installation phase with our builder. She listened to our ideas and needs and worked within our budget to deliver the most beautiful and functional kitchen! Katie is professional, creative, confident, friendly and honest. I couldn't have imagined doing this major undertaking without her by my side! Our home is beautiful and our kitchen is without a doubt its focal point. From start to finish, we were very impressed with the smooth orchestration of events and attention to detail. I would recommend Katie to anyone who needs a great kitchen designer.

Thank You,
Eric & Victoria

By JoEllen & Dave, Lexington

Dear Bob,

When I entered Cabinet en-Counter last spring, I had no idea it would be the start of such a pleasant and productive experience! Dave and I are both thrilled with our new kitchen! Working with Katie, we were able to design a small, but very functional, creative and beautiful room. She did a wonderful job working with us and did it all in a professional and creative way. Everyone at Cabinet en-Counter has been great! Dave and I both thank you, Nancy and Stephanie and all of whom helped to make our kitchen redesign a pleasant experience with a terrific outcome!

Thank you,
JoEllen & Dave


By Sam Cook

Hi Nancy,

It was a pleasure meeting you on Christmas Eve. As discussed, I have sent you a link to a photo album of our kitchen and wet bar. Pete and I could not be more thrilled with the fantastic job the Cabinet en-Counter did to turn our dream kitchen into a reality. These photos do little justic to your wonderful work.

Happy New Year!
Sam & Pete

By Toby & Julie, White River Junction


We just want to thank you for all of your many efforts and energy you have brought in seeing the completion of our kitchen unfold! It truly exceeds our vision and you have been a pleasure to work with! We will continue to spread the word that Cabinet en-counter is an amazing business and well respected by us.

Thank You!
Toby & Julie Jasmin

By Toby & Julie, White River Junction


We wanted to express our appreciation for all of your efforts in bringing our kitchen dreams into reality. As you know, unforseen dilemas may arise, but you did handle them with great ease...We have told and will continue to recommend Cabinet en-Counters to our friends and families!

Thank You!
Toby & Julie Jasmin

By Toby & Julie, White River Junction

Toby & Julie testimonial

By Marge & Rick Stamm

Dear Bob,

When we made the decision to change our kitchen, our friend suggested going to Cabinet en- Counter. What sound advice that was! Katie Farrell patiently took us through the process of planning our dream kitchen. We explained what we wanted, and Katie designed the layout and helped us choose the perfect cabinets, granite, and hardware. She made suggestions whenever we were unsure of any of our decisions and walked us through the entire process. We should also mention the fine craftsmanship executed by Craig Carlson. The end result was a kitchen that was not only beautiful and very functional, but also set the tone for our entire home.

We are now in the process of redoing our master suite, and it is without hesitation that we are planning, once again, to secure the services of Cabinet en-Counter. We look forward to working with Katie and Craig to bring our plans to a successful conclusion.

Marge & Rick Stamm

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