Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (603) 448-9700 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Countertops Material


Granite

Granite is versatile, tough and offers almost an infinite palate of colors and styles. Granite is heat resistant, easy to maintain and clean and will last a lifetime. However, granite is porous and unless sealed properly and regularly it may stain. It needs to be sealed every three to 5 years.

For regular cleaning use warm soapy water or a commercial granite cleaner. Wipe up spills right away and do not use any cleaner that contains ammonia, vinegar or lemon.


Quartz Surface (Engineered Stone)

This option looks comparable to granite and marble however, it is non porous, sanitary and will not stain, making it easy to maintain and clean. There are almost limitless number of colors, patterns and finishes available. It can even resemble marble and natural stone and is the same thickness as granite slabs. Quartz is heavier and stronger than granite allowing for larger tops and longer overhangs.

Clean Quartz surfaces with soap and water daily.


Solid Surface

Solid surfaces come in a large variety of colors, are made of acrylic and are easy to clean and maintain. Seams can be invisible and a seamless molded sink is often used with solid surface countertops. This surface can be damaged by scratching or heat but is easy to repair.

Keep clean with hot soapy water and towel dry.


Soapstone

Soapstone is a warm feeling natural stone that can come in many shades or gray and contain different amounts of marbling. It is not as hard as granite but is more heat resistant, more pliable, less brittle and unlikely to crack. It is also less porous and not easily stained. It requires periodic oiling to keep it looking it’s best.

It is very sanitary and cleans up with soap, water and a clean towel.


Stainless Steel

Professional chefs gravitate to stainless steel, in part, because it is impervious to bacteria and heat. Stainless steel requires more maintenance than most other surfaces because of its propensity to scratch and show water spots and finger prints. Stainless steel is often selected to create an industrial look or for those who want the look and feel of a commercial kitchen.

Wood Countertops

Most people who choose wood countertops do so because of their warmth and beauty. There are many woods to choose from including maple, cherry, oak, birch and teak. They can be made with different looks such as butcher block, parquet, face grain or end grain planks, Wood tops must be sealed correctly to avoid being porous and are susceptible to water damage, dents and scratches. In time the countertops may need to be refinished.


Marble

Marble is a beautiful, but porous and high maintenance material. Marble countertops must be sealed every six months because wine, juice and oil can seep deep into the stone and be difficult to remove. They can easily chip and if exposed to acid over a period of time etching can occur and the polished finish removed. We recommend marble look-alike quartz products when our customers want the marble look without all the worry and maintenance.


Countertop Process

Estimate

First, come visit our showroom with the dimensions of your countertop and view our countertop samples. We will give you an estimate based on the dimensions and samples you pick. Once the estimate and materials are agreed upon, a fifty percent deposit will be collected to secure the countertop material.

Template

Once your cabinets are installed and/or made ready to take exact measurements (template), we will schedule an appointment to meet you at your home. You will have a formal price at that time and the details will be discussed. The template appointment is the most important step in the process. Your presence and feedback is required to ensure a quality installation.

Installation

On the day of your installation, the truck will need to get as close as possible to the point of entry for your countertops. Please have the work area free of all obstruction and have all appliances removed and out of the work area to avoid any damage. Please protect your floors with cardboard or luan. For safety reasons, pets and small children must be clear of the work area until we are complete. We will collect the remaining balance of the countertops on or before the arrival of the truck.

What to expect

A standard kitchen installation takes 2 – 3 hours. Once complete, we’ll ask you to sign off stating everything meets your approval. In some instances, we may have to return to install cut-to-size backsplash. It’s best that no one use or put anything on the countertops for at least 24hrs to allow the glues to dry and seams to set. Other trades can be scheduled for plumbing and appliance hook-ups after 24 hours has elapsed.